Terms and Conditions

Last Updated: February 22, 2026

Welcome to Universal Languages and Skill Assessment Institute (ULSAI). By accessing and using our website https://ulsai.com.bd, you agree to comply with and be bound by the following terms and conditions.

1. General Website Terms

• The content of this website is for general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

2. Registration and Account

• You must provide accurate and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these terms.
• One person can register only one time for each exam level.

3. Payment Terms

• All fee payments must be made through our authorized payment gateway (SSLCommerz) or approved bank transfer methods.
• Payment is required to confirm your registration for the Japanese Language Proficiency Test (NAT-TEST).
• The registration fee is non-refundable except as specified in our Refund Policy.
• All fees are inclusive of applicable taxes unless otherwise stated.
• You agree to provide current, complete, and accurate purchase and account information.
• You agree to promptly update your account and payment information, including email address and payment method.
• We reserve the right to refuse or cancel any registration at our sole discretion.
• Payment confirmation may take up to 24-48 hours for verification.

4. Examination Terms

• Registration for NAT-TEST is subject to availability and acceptance by ULSAI.
• You must bring valid identification documents to the examination center.
• Examination dates, times, and venues are subject to change with prior notice.
• Failure to appear for the examination will result in forfeiture of the registration fee.
• Any form of cheating or misconduct during the exam will result in disqualification.
• Results will be published as per the examination schedule communicated to you.

5. Privacy and Data Protection

• We collect and process your personal data in accordance with our Privacy Policy.
• By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
• We do not sell, trade, or rent your personal information to third parties.
• Your data may be shared with exam regulatory authorities as required for examination administration.

6. Third-Party Advertisements and Links

• ULSAI does not allow third-party advertisements on this website.
• This website may contain links to other websites which are not under our control.
• We have no responsibility for the content of linked websites.
• The inclusion of any link does not imply endorsement by us of the linked site.

7. Customer Information Protection

• We do not share customer information with any third party for marketing purposes.
• Any sharing of your information with third parties will only be done with your explicit consent or as required by law.
• You are responsible for reviewing our Privacy Policy to understand how your data is handled.

8. Intellectual Property Rights

• All content on this website, including text, graphics, logos, and software, is the property of ULSAI or its licensors.
• Reproduction, distribution, or transmission of any content without written permission is prohibited.
• Trademarks and logos displayed on this website are registered and unregistered trademarks of ULSAI.

9. Limitation of Liability

• ULSAI shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website.
• We do not guarantee uninterrupted or error-free operation of the website.
• We are not responsible for any technical malfunctions or delays in payment processing by third-party payment gateways.

10. Force Majeure

ULSAI shall not be held liable for any failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or technical failures.

11. Modifications to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of those changes.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

13. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

14. Agreement

By using this website and our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our website or services.